Flexible Booking Policy

In the current Covid-19 environment, we realize that your plans may change beyond your control.

If your booking arrangements are cancelled for any Covid-19 related reason, we have implemented flexible booking conditions to allow you to change your dates with ease or convert your booking into a credit.

Peace of Mind Promise

Peace of Mind Promise

Sun Island Tours is a family owned and managed wholesaler operating for over 30 years. We are a long-standing and proud member of the Australian Federation of Travel Agents and the Council of Australian Tour Operators.

We are also partnered with all travel agents in Australia and New Zealand. So for any further information, please feel free to reach out to us, or your local travel agent.

 

Small Deposit Requirements
We only charge $200 per person Sun Island Tours deposit at time of booking (excluding any supplier charges), regardless of the size of the booking.

Free Date Changes
We’re waiving any amendment fees that would usually apply, for any change in dates – up to 30 days before departure (excluding any supplier fees).

Credit for Future Trips
If your trip is cancelled due to government imposed border restrictions, we will convert your monies paid into credits for use in the future (excluding any supplier fees).

 

On The Ground

We work with over 30 ground operators & suppliers in 18 countries around the Mediterranean, Middle East, and Central Europe. All our operators have confirmed adherence to their domestic Covid-19 mandates regarding social distancing, sanitation, and any other Covid-19 related protocols (in fact many go beyond the minimum requirements). We continue to communicate with them and receive regular updates as to both their domestic Covid-19 situation and the measures that they have in place on their tours and cruises.

 

Credits from 2020 Bookings

If you are holding a credit from a 2020 booking, we’d like to first of all thank you for your continued support, and advise that your credit has been extended for booking and travel up to 31 Dec 2023.

 

Smart Traveller 

Click on the destinations below to view Smart Traveller’s advice on how to stay safe overseas.

 

Austria Bosnia & Herzegovina Croatia
Cyprus Egypt Greece
Hungary Israel Italy
Jordan Malta Montenegro
Morocco Poland Portugal
Slovenia Spain Turkey

 

 

For any other information, please refer to our general Terms & Conditions.

 

Thank you to the tireless travel agents and loyal travellers who we’ve worked with in the past. Now as the world re-opens, come and speak to us about your travels to the Mediterranean, the Middle East and Central Europe.